Account Controls
Delete Account and Associated Data
This page explains how to request deletion of your TiiRADA account and what data is deleted or retained.
How to request deletion
- Open the TiiRADA app and navigate to Settings > Privacy.
- Select Close Account.
- Enter your current password to confirm the request.
- If you have an active gig, accepted bid, or pending report, resolve it first before the account can be closed.
What is deleted
- Your account status is changed to closed and your active authentication sessions are invalidated.
- Your profile data is sanitized, including name, phone number, address fields, location data, and service details.
- Your profile photo and identity/supporting document attachments are permanently purged from object storage.
- Associated app records tied to the account are removed through the app's normal deletion flow, including user-created content where applicable.
What may be retained
Certain transaction, moderation, security, and dispute records may be preserved in restricted operational archives where necessary to prevent re-registration by bad actors, comply with applicable legal or accounting obligations, or defend against active claims.
Assistance
If you cannot access the app to request deletion, email us from your registered account email at support@inbox.tiirada.com with the subject line Account Deletion Request.